Citizen-Centric Governmental Services

Public Service Automation

BOTTER governmental chatbot enables agencies to provide a unique customer experience for the citizens with various capabilities, starting from collecting citizens feedback, to facilitating their paperwork in different sectors such as public health sector and department of motor, and many more, providing them with 24/7 online support.

Meet Our Valuable Customers

PPA Saudi

Prebuilt Governmental Services Chatbot NLP Model


Bilingual Intents






Service Flows

Build an Exceptional Chatbot with BOTTER

According to Gartner, by 2022, 70% of all customer interactions will involve emerging tools like chatbots, machine learning, and mobile messaging, up from 15% from 2018..


Citizens Inquiries

BOTTER e-gov chatbot engages with citizens answering all FAQs in regards to documents, public offices locations, numbers, operational hours, and many more.


Public Self Services

Interact with your citizens in an interactive way helping them with all the self services provided by your e-gov portal, stimulating a public agent conversational chatbot, and many more.


E-Gov Requests

Assist citizens in submitting their papers for any services offered by any of the public sectors.


Immigration Services

Provide a seamless experience to your channels visitors by fulfilling various immigration services such as e-visas, issuing a passport, renewing a travel document, and many more.

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Public Health Services

Help & assist your patients with all the public documents they need, and inform them with the nearest hospital/health provider in their area, with the ability to optimize the chatbot to be special needs friendly using ASR/TTS.

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Utilities Services

Let your citizens apply for new utility services, manage, view, pay their bills, and answer all their utility FAQs in a seamless human-like experience with BOTTER.

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Educational Services

Support your students with all the educational material, test scores, documents, and many more, in a unique personalized experience, with a simple to use interactive chatbot experience.

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Driving Authority Services

BOTTER is capable of enabling your citizens to tax their vehicles, apply/renew licenses, view their driving license, and many more, greatly reducing operational costs & increasing citizens’ satisfaction.

BOTTER Chatbot Channels and Integrations

Omni-Channel Experience

Integrate your enterprise chat and voice bots easily with your applications & platforms, and interact with all your customers on their preferred channels like Facebook Messenger, Twitter DMs, Instagram, MS Teams, Skype, websites, mobile apps, and over your IVR, with one consistent tone of voice.

No-Code Chatbot Builder

Build at the Speed of Thought!

Easily drag, drop, and connect conversation blocks & pre-built cards to create media-rich interactive conversations using our no-code flow builder.

Utilize easy to use interface to build conversations by easily drag, drop, and connect conversation blocks and pre-built cards.

Test your design after each new addition on mobile and desktop without waiting for integrations and engineering time.

Use our easy-to-use widget builder to build fully customized branded widgets in a matter of minutes, to provide a unique seamless UI/UX for your customers.

Give a Voice to your Brand NLP

Bring a Human Touch to your Services

Advanced natural language processing to carry conversations in a wide range of Arabic dialects and 20+ languages, to extract actionable insights and valuable analytics.

Easy Deployment

Easily deploy BOTTER on-premises, on-cloud, or on your private cloud to meet your organization’s infrastructural requirements..

On-Premises Deployment

Deploy on-premise to meet your organization’s needs, with full support for VMs or containers.

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Cloud Deployment

Deploy on the cloud to increase operational efficiency. BOTTER components are fully available on a public or private cloud.

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Governmental services chatbot in action

Our AI conversational experts will help you demonstrate all your conversational AI governmental services chatbot requirements..

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