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BOTTER Chatbot For Genesys

The Unlimited Enterprise-Grade Genesys Chatbot.
Flawless Arabic | State-of-Art Builder | Faster Time to Market

Compatible With:

PureEngage Genesys Chatbot
PureConnect Genesys Chatbot
PureCloud Genesys Chatbot
Chatbot Genesys

Empower all Genesys Chatbot Solutions

BOTTER platform is catered to empower all Genesys chatbot solutions to provide a seamless CX..

AI & NLP Services

AI & NLP

AI & NLP based plug & play chatbots capable of building human-like AI chatbots in 100+ languages with an edge in Arabic with the ability to speech enable the chatbot with ASR & TTS.

AI & NLP Services

Enterprise Grade Chatbot

BOTTER platform enables you to build an enterprise-grade chatbot in a matter of minutes using our flow builder engine and have a branded customized widget using the widget publisher tool.

AI & NLP Services

Seamless Omnichannel Integration

Reach out to your users on their preferred channels while smoothly transferring their inquiries to human agents on Genesys platforms using skill routing feature, with the full history of the conversation.

ChatBot Channels

Chatbot Channels and Contact Centers

Omni-Channel

Integrate easily with your apps & platforms and interact with all your customers on their preferred social channels, and enjoy a seamless transfer  of the conversations from the bot to your human agents.

Ready Integration with Cisco and Genesys Centers

BOTTER Platform | Genesys Comprehensive Solutions

No-Code Chatbot Builder

Build at the Speed of Thought!

Easily drag, drop, and connect conversation blocks & pre-built cards to create media-rich interactive conversations using our no-code flow builder.

Catered for Genesys solutions to build chatbots with no coding or technical background required, that supports rich media with predefined smart cards and modules for certain verticals, backed up with the latest AI and NLP technologies.

Customize your web widget easily, with a simple easy to use powerful interface that enables users to build a fully customized branded widgets in a matter of minutes, not days, providing unique seamless UI/UX for your customers.

No Code ChatBot, VoiceBot Builder
ChatBot BI and Reporting

Analyze and Improve

BOTTER Analytics

Dive deeper into your chatbot with insights such as:

  • CX Escalation Analysis
  • Customers Analysis
  • Conversation & Interactions Analysis
  • Containment Rates
  • Customized CSAT
  • NLP Accuracy

Give a Voice to Your Brand NLP

Bring a Human Touch to your Services

Enable your applications and products with advanced voice services to help you understand your customers and respond to them with natural voice response across all channels.

Voice ChatBot and Cognitive Services

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See Genesys chatbot in action

Our CX experts will help you demonstrate all your Genesys integration requirements..

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