–BOTTER For Cisco

BOTTER Chatbot For Cisco

The Unlimited Enterprise-Grade Chatbot platform

Flawless Arabic | State-of-Art Builder | Faster time to market

Botter Chatbot framework is catered to empower all CISCO Solutions UCCE & UCCX to provide a seamless CX

AI & NLP based plug and play chatbots powered by STEMMER Processing capable of building human-like AI chatbots in 20+ language with an edge in Arabic with the ability to speech enable the chatbot with ASR& TTS

Address your customer needs and target them with relevant content and measure the user engagement.

BOTTER Framework enables you to build an enterprise-grade chatbot in a matter of minutes using our flow builder and widget builder solution

Chatbots are built to be easily implemented on various platforms and contact center solutions

Botter integrates with Slack, Facebook Messenger, WhatsApp channels and many more

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Enhance your CX now with BOTTER

    BOTTER Framework | Cisco Comprehensive solutions

    Botter Framework consists of many components designed to enrich Cisco Solutions UCCE & UCCX and empower its user experience with the latest AI technologies in the market.

    Flow Builder & Widget Builder enables users to build and customize their chatbot with full capability to tailor it to fit your organizations' requirements

    Widget Builder

    Customize your chatbot easily, with a simple easy to use powerful interface that enables users to build a fully customized branded widgets in a matter of minutes, not days providing unique seamless UI/UX for your customers

    Flow Builder 

    Flow builder is catered for CISCO solutions to build chatbots with no coding or technical background required that supports rich media with predefined  Smart cards and modules for certain verticals backed up with the latest AI and NLP technologies

    BOTTER | Analytics

    Dive Deeper into your chatbot with insights, with reports such as

    • % of interaction handled by humans versus bots 
    • Number of Customers
    • Number of interactions per channel
    • Number of returning users
    • Measurement of satisfaction level
    • Auto-detection for unknown terms

    Why BOTTER for Cisco?

    According to Forbes Insights “More than half (62%) of Middle Eastern executives believe AI is emerging rapidly in their industry  and about 88% of them believes that chatbots are essential to their digital transformation and to improve customer experience."

    Onpremise & cloud Deployment

    Capability to deploy the chatbot on premise or on your organization private cloud meeting all your organization security standards

    Advanced Arabic NLP & NLU

    Leveraging the power of Arabic NLP and NLU technologies, our STEMMER solution has decreased the chatbot time to market by 75% and increasing the word spotting accuracy by 13%

    Various Integration Points

    Botter come with various Pre-built API's to integrate with your CRM platforms and other channels to fully utilize the data and enhance your organization performance

    Analytics and Reports

    View & export reports at the palm of your hands with all the essential insights numbers of active users, time record, active sessions and many more